Guest Service Gold - Travel Portland/Venture Portland Customer Service Workshop

Guest Service Gold - Travel Portland/Venture Portland Customer Service Workshop


March 7, 2019

Retail/Food & Drink Training Series (pt 1)

Venture Portland is partnering with Travel Portland to provide a deeply discounted, internationally accredited, customer service certification workshop for retail, food and drink and hospitality-related businesses. The American Hotel & Lodging Educational Institute designed this workshop especially for Oregon’s hospitality industry and it is available to businesses and individuals in the Portland region. The course features seven principles of guest service delivery, illustrated through real stories of challenge and experience told by employees from businesses across Oregon.

Guest Service Gold - Travel Portland/Venture Portland Customer Service Workshop

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By Liz Smith

Running a small business means wearing multiple hats. In the ever-evolving world of social media, keeping up can be overwhelming! After a 20-year career as a fashion merchandiser, branding and marketing was what I was most drawn to, and now I use these skills to help small businesses consistently deliver their brand message out to the world through various platforms such as Facebook, Instagram, Twitter, blogging and copywriting. With me running your social media, you can go back to running your business.